what to expect

What to expect

What to expect at your counselling session

We’ve answered frequently asked questions about counselling and how it works at Wingspan to help put your mind at ease. If you’d like to know more, please contact us.

Frequently asked questions

  • What is Counselling?

  • How do I know if I should see a counsellor?

  • What will my friends and family think?

  • Can I choose my counsellor?

  • When is Wingspan open for counselling?

  • How do I make an appointment with a counsellor?

  • Can my appointment be online?

  • How quickly can I get an appointment?

  • How many appointments will I need?

  • Can I opt out at any stage? How will I know when it’s time to finish?

  • How do I know my personal information is secure?

  • How much does counselling cost?

  • Can you get free counselling?

  • How is the performance of a counsellor monitored?

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What happens after I request a counselling session?

How much does counselling cost?

Wingspan Trust is a charitable organisation that relies on funding, donations, and voluntary contributions to provide professional counselling services to Tāmaki Makaurau.  

 

In order for everyone to receive counselling, we offer a range of price options to cater to all financial situations. Please note, all voluntary contributions are negotiable.

 

Payment can be made by EFTPOS, cash, or internet banking.

Voluntary Contribution Scale
Please note these are suggestions only, your financial means may vary. If your Annual Household Income is up to:
$10,000 - $20,000 per year
($190 - $385 per week)
Individual session
$40 per session
Couple session
$45 per session
Family session
$50 per session
Please note these are suggestions only, your financial means may vary. If your Annual Household Income is up to:
$30,000 - $40,000 per year
($575 - $770 per week)
Individual session
$80 per session
Couple session
$85 per session
Family session
$90 per session
Please note these are suggestions only, your financial means may vary. If your Annual Household Income is up to:
$50,000 - $60,000 per year
($960 - $1,150 per week)
Individual session
$120 per session
Couple session
$125 per session
Family session
$130 per session
Please note these are suggestions only, your financial means may vary. If your Annual Household Income is up to:
More than $60,000 per year
(+$1,150 per week)
Individual session
$140 per session
Couple session
$160 per session
Family session
$180 per session

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