We’ve answered frequently asked questions about counselling and how it works at Wingspan to help put your mind at ease. If you’d like to know more, please contact us.
What is Counselling?
How do I know if I should see a counsellor?
What will my friends and family think?
Can I choose my counsellor?
When is Wingspan open for counselling?
How do I make an appointment with a counsellor?
Can my appointment be online?
How quickly can I get an appointment?
How many appointments will I need?
Can I opt out at any stage? How will I know when it’s time to finish?
How do I know my personal information is secure?
How much does counselling cost?
Can you get free counselling?
How is the performance of a counsellor monitored?
Wingspan’s Voluntary Contribution Guide is designed to make professional counselling for everyone regardless of their financial circumstances. Recommend voluntary contributions are based on a client’s household income. Payment can be made by EFTPOS, cash, or internet banking.
Your contribution will mean so much to the next person. Sometimes life is not a smooth sail, we get into hardship and it’s difficult to see the way forward. That’s why Wingspan is here - we’re experienced in dealing with all manner of life’s problems. With your help, we can break down the financial barriers to ensure everyone has access to professional counselling when they need it.
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